Shipping & Return / Exchange Policy

All orders are processed within 24–48 hours, Monday through Saturday. Processing times may be extended on major U.S. holidays when shipping carriers are closed.

Standard shipping to US locations $10. Free shipping on orders $100+. International shipping is calculated according to location.

We are not responsible for lost or stolen packages, you can track your package according to the tracking information you receive.

Your satisfaction is our top priority. If you receive a defective product or experience a quality issue beyond your control, please contact us within 15 days of delivery to be eligible for a store credit or exchange. After 15 days, all products are non-refundable.

If you are unsatisfied with an unopened and unused product, you may return or exchange it within 15 days of delivery for a full refund or exchange. Refunds will be issued to the original payment method.

Customers are responsible for all return shipping costs. We do not cover shipping fees associated with returns or exchanges.

Feel free to contact us at info@lanabeautybar.com or 562-668-8089.